Privacy Policy

1. Introduction

Metorox Travel Technologies ("Travel Pro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Travel Pro platform or engage with our services.

By using our platform or services, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please do not use our platform or services.

2. Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it: name, email address, company name, job title, billing information, and any other information you provide when registering or contacting us.

Automatically Collected Information

When you visit our platform, we may automatically collect: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

3. How We Use Your Information

We use the information we collect to: provide and improve our services, process payments, send transactional and marketing communications, respond to inquiries, ensure platform security, and comply with legal obligations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist in operating our platform (under strict confidentiality agreements), or as required by law.

5. Data Security

We implement industry-standard security measures including SSL encryption, server-side firewalls, role-based access controls, and daily backups. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months. You may request deletion of your data at any time by contacting us.

7. Cookies

Our platform may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. See our Cookie Policy for full details.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, restrict or object to processing, and data portability. To exercise any of these rights, please contact us at [email protected].

10. California Privacy Rights

If you are a California resident, you may have additional rights under the CCPA, including the right to know what personal information we collect, request deletion, and opt out of the sale of your personal information. As stated above, we do not sell personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: