Question 1

What is travel agency management software?

Accepted Answer

Travel agency management software is a platform that helps agencies manage inquiries, itineraries, bookings, ticketing, client communications, changes, refunds, and back-office workflows from one system.

Question 2

Is Travel Pro a CRM?

Accepted Answer

Travel Pro includes CRM-like pipeline and client management, but it's purpose-built for travel operations—booking lifecycle, ticketing workflows, and auditability—not just contact tracking.

Question 3

Which GDS systems does Travel Pro support?

Accepted Answer

Travel Pro is designed to work with major GDS environments including Amadeus, Sabre, and Travelport through native cryptic command workflows.

Question 4

How does the AI help agents?

Accepted Answer

Travel Pro's AI assists by generating native GDS cryptic commands and accelerating operational steps while keeping workflows controlled and auditable.

Question 5

Does Travel Pro include a client portal?

Accepted Answer

Yes. Travel Pro includes a branded traveler-facing client portal for approvals, documents, and status updates.

Question 6

Can Travel Pro support multi-branch agencies?

Accepted Answer

Yes. Travel Pro is designed to scale from independent advisors to multi-branch and enterprise agencies with role-based permissions and shared operational visibility.

Question 7

How does Travel Pro handle changes, cancellations, and refunds?

Accepted Answer

Travel Pro uses deterministic booking state transitions and full audit trails so modifications and refunds follow predictable, traceable workflows.

Question 8

Is Travel Pro accessible and secure?

Accepted Answer

Travel Pro is built with ADA accessibility and enterprise-grade security practices, with role-based access and traceable actions.

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